外贸电话开发英文话术

外贸电话开发英文话术 站在外贸人的角度上来看，开发海外客户的方式很多，其中电话开发就是一种很好的方式，只要掌握一定的英文就可以，下面详细介绍外贸电话开发英文话术。

外贸电话开发英文话术

1.开场话术

Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?

你好，我是x公司的xx，请问您是Smith先生吗？

2.对方不在或正忙

Could you please take a message? Please tell her/him that…

I'd like to leave her/him a message. Please let her/him know that…

能否请您留个消息，告诉他……

When is a good time to call?

什么时候方便我再次来电？

When is she/he going to be back?

他什么时候回来？

Could you tell him/her that I called, please?

能否转告他我找过他？

Could you ask him/her to call me back, please?

能否转告他请他回电给我？

Okay, thanks. I'll call back later.

好的，谢谢，我待会儿再打来。

3.有事说事

I'm calling to ask about/discuss/clarify…

I just wanted to ask…

I'm calling about/because…

I'm calling to follow up on…

我打电话来是为了……

4.纠正对方的说法

I'm sorry, but I think there has been a misunderstanding…

I'm sorry, but it's not quite right.

不好意思，但我想您有所误解……

5.与买家确认重要信息

Let me see if I got that right.

When you say…do you mean…?

So if I understand you correctly…

Just to clarify, you said… 

I'm not sure I understand. Did you mean…?

再跟您确认一下，您的意思是……

6.没有听清买家在说什么

I'm sorry, I didn't catch that. Could you please repeat yourself?

不好意思，我没听清，您能重复一遍吗？

Would you mind spelling that for me?

您能把这个拼写一下给我吗？

Would you mind slowing down?

您能说慢一点吗？

Would you mind speaking up a little bit?

您能说大声一点吗？

7.当通话质量不好时

I'm sorry, could you speak up, please?

Would you mind speaking up a bit?

您能说大声一点吗？

I'm sorry I can't hear you very well.

I think we have a bad connection. 

不好意思线路不好，听不清楚。

8.结束通话时

I will follow up with the requested information soon.

我会尽快跟进您所需的信息。

I will keep you updated on our progress.

有新的进展我会及时通知您。

Thank you for your time. Have a great day!

谢谢，祝您愉快！

以上便是外贸电话开发英文话术的介绍，更多外贸知识欢迎来https://www.x315.cn/学习。