开发信的撰写原则有哪些
开发信的撰写原则如下:黄金法则一:标题要“直击痛点”;黄金法则二:开头要“像人,不像机器人”;黄金法则三:内容要“解决问题”,不是“自吹自擂”;黄金法则四:结尾要“降低门槛”;黄金法则五:保持简短和结构感。接下来小编就来给大家介绍一下。
开发信的撰写原则有哪些

黄金法则一:标题要“直击痛点”
开发信的第一步,是让客户愿意点开。 很多人输在了标题:
写得太笼统(如“Product Offer”)→ 客户一眼扫过就忽略。
写得太急功近利(如“Best Price for You”)→ 客户直接放进垃圾箱。
正确做法是:标题一定要对客户有意义。
示例(高转化标题):
“Helping [Company Name] Reduce [Product] Costs by 12%”
“Quick Question About Your [Product] Procurement in 2025”
“Avoiding Delivery Delays in [Product] Supply”
是不是很不一样? 客户一看标题就明白:你是来帮他解决问题的,而不是推销产品的。
黄金法则二:开头要“像人,不像机器人”
很多业务员的开发信一上来就是:
“We are a professional manufacturer of XXX with 10 years experience...”
这句话,客户已经看过一万遍了。🙃 开头最重要的是:拉近距离,让客户觉得你写的是“定制邮件”。
示例(英文开头话术):
“I noticed your company recently expanded in [Market], are you currently sourcing [Product] for that region?”
“Many [Industry] companies I work with had issues with delayed shipments last year—has this been a challenge for you too?”
这样的开头,一下子让客户觉得: “哦?你是关注到我公司的,不是群发垃圾邮件。”
外贸人可以来格兰德外贸平台使用邮箱背调功能,找出客户的关键决策人,对其进行跟进提升订单成功概率。
黄金法则三:内容要“解决问题”,不是“自吹自擂”
记住一句话:客户不关心你是谁,客户只关心你能为他解决什么问题。
错误写法:
“Our company was established in 2008, with ISO9001 certification and 200 employees...”
客户看完只想说:“So what?”
正确写法:
“We recently helped a European importer cut logistics costs by 15% by combining shipments of [Product]. Would you like me to share how we did it?”
是不是感觉完全不一样? 一个是“自我介绍”,一个是“客户案例+解决方案”。 后者更容易让客户想回复。
黄金法则四:结尾要“降低门槛”
很多外贸人的邮件结尾太高冷:
“Looking forward to your early reply.” “Hope to hear from you soon.”
客户的心理是: “我没时间写那么多,你这邮件要我怎么回复啊?”
正确做法:给客户一个轻松回复的选项。
示例(英文话术):
“Would it be convenient if I send you a sample this week?”
“Do you prefer FOB or CIF for your orders?”
“Can I share a quotation sheet tailored for your market?”
注意,这些问题都是可以一句话回答的,客户回复成本很低。
黄金法则五:保持简短和结构感
客户每天可能收到几十上百封邮件,他不会耐心看你写的大作文。 黄金原则:一封开发信最好在150-200词以内。
一个推荐的结构:
标题 → 吸引客户点开
开头 → 展现对客户的关注
内容 → 提供解决方案/案例
结尾 → 提出低门槛问题,方便回复
示例(完整英文开发信):
Subject: Helping [Company Name] Avoid [Product] Delivery Delays
Hi [Name],
I noticed your company expanded in [Market] recently. Many [Industry] buyers I work with faced shipment delays last year—has this been a challenge for you too?
We recently supported a German importer by optimizing production schedules, which cut their lead time from 45 days to 30. I’d be happy to share how this can work for your [Product] orders.
Would it be convenient if I send you a quotation this week?
Best regards,
[Your Name]
短、实用、直击痛点——客户更容易回复。
以上便是开发信的撰写原则有哪些的介绍,希望能帮到广大外贸人。