【春节放假】外贸客户放假通知邮件，附多套实用模板
春节，是中华民族最隆重的传统佳节。新世纪以来，中国经济和文化影响力的增强，海外“春节热”逐年升温，已有十几个国家把中国春节定为本国的法定假日，春节将逐步成为世界性的节日。很多海外客户也都知道我们放假，但要不要给客户写放假通知呢？
其实在春节放假前，外贸人有很多工作要做好，正在跟进和已经成交的客户，我们都要在放假前告知客户，让客户有个心理准备。
这些工作都是为了给年后的客户跟进和订单开发做充足的预热和准备，保持商务沟通的连贯性和专业性，而今天要说的则是特别要记得提前给海外客户发送邮件，告知公司的春节放假事宜。
同时要告诉客户我们的应急联系方式，如果假期有突发情况，可以随时联系上。
下面给大家整理了一些英文邮件模板，供参考。
1.重点第一句说明：我们要过年了！我们的假期时间+复工时间+紧急联系方式
模板一：建议客户提前下单
Dear XX,
Please note we will begin our holiday for Chinese New Year from XXX to XXX. We suggest you place orders in advance, and we could arrange the pre-production process accordingly.
Kindly contact us for any issues in this period. Sorry for the inconvenience!
Best regards,
xxx
Company Name
Tel: +86-XXXXXXX
2.注意用词谨慎，不少模板用close等词汇表达春节休息，这是中式表达极其不准，尽量不要用
模板二：引导客户尽快下单
Dear XX:
We are pleased to inform you that our Chinese New Year holiday starts from XXX to XXX.
Should you need any orders in the near future and/or need any assistance.
Please feel free to contact us before our long holiday so that we can make work for you in advance.
Happy New Year to you and your family!
Thanks & Best regards
XXX
Company Name
Tel: +86-XXXXXXX
3.催老客户春节前赶快付款？
模板三：催老客户放假前付款
Dear XX,
Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.
XX
Company Name
Tel: +86-XXXXXXX
4.模板四：提醒客户耐心等待包裹处理
Dear valued customer,
According to the coming Chinese New Year,
I would like kindly to remind you that, the package would be delayed during this time. Owning to the New Year's holiday, the number of shipping package is greatly increasing, while the post office and customs will have holiday off during this time, which directly affect the handling time.
We appreciate your understanding and patience. You are also welcome to contact us about more solutions.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX
5.模板五：通知客户我们的放假时间
Dear XXX:
We would like to take this opportunity to thank you for your kind support all this while.
Please kindly be advised that our company will be closed from XXX to XXX, in observance of the Chinese traditional festival, Spring Festival.
Any orders will be accepted but will not be processed until XXX, the first business day after the Spring Festival. Sorry for any inconvenience caused.
Thanks & Best regards，
XXX
Company Name
Tel: +86-XXXXXXX
自动回复怎么写？
主要内容是告知放假+紧急联系方式
为了防止一些客户在春节假期时间发来询盘或者其他的邮件，而你又不能及时处理，如果客户没有收到任何消息的回复，给客户的体验感会很不好，也可能会因此而丢单。所以，外贸人在放假前一天，一定要记得在邮箱设置一个特殊的自动回复。
1.Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once coming back to work. For anything urgent, please text me on Wechat, WhatsApp，Skype（看个人使用习惯） or simply call me.
2. Please be informed that our office will be closed from xxx to xxx for the Chinese New Year Holiday.
The business will resume from xxx. If you have any urgent support issue during holidays, please contact me at Whatsapp XXX. Thanks for your kind understanding.
3. I am currently out of the office to celebrate the CNY holiday with my family until xxx.
l reply to you promptly when I return. But, if you require immediate assistance, please find me on Wechat or Whatsapp XXX. Thanks for your cooperation.
以上的英文模板可以作为参考。
希望大家在春节放假回来打开邮箱，满满全是询盘和订单，全球广获客，新年开大单！
