外贸人高情商回复邮件怎么写
对于外贸人来说,想要在日常工作中写出高情商回复客户的邮件,就需要根据不同的场景使用不同的模板,本次,小编就来给大家介绍一下。
外贸人高情商回复邮件怎么写

01针对客户很忙没时间看样品的情况
客户:
Hi
Yes the samples have arrived and I have them by my desk, but not opened it as yet as I have so much other priority tasks to do first.
Thanks
Tom
你好,
是的,样品已经送到了,我现在就在我的桌子旁边,但还没有打开,因为我有很多其他优先任务要先处理。
谢谢,
Tom
应对话术:
Dear Tom,
Thanks for the feedback.
Fully understand very well like the recent Christmas and the 2023 year-end summary meeting etc., will be very, very busy. Please enjoy your busy schedule with company and family matters first.
When you have time, you can take a look at the samples is definitely ok. Perhaps in three weeks or four weeks, our samples will be of very good quality no matter how long you wait. Makayla is very confident in this.
Take care~~
Makayla
亲爱的Tom,感谢你的反馈。
我完全理解,就像最近的圣诞节和2023年年终总结会议一样,你一定非常非常忙。请先享受你与公司和家庭事务相关的繁忙日程吧。当你有时间的时候,可以看看那些样品,绝对没问题的。
也许在三周或四周之后,我们的样品无论你等待多久都会保持非常好的质量。Makayla 对此非常有信心。保重啦~~
02针对客户承诺会给订单的情况
客户:
Dear Makayla,
we did a first check regarding the weight, and they seem to be ok.
We just ordered a container, and we are close to Xmas.
I will come back to you in February if ok for you !
亲爱的Makayla,我们已经进行了初步的重量检查,看起来一切都很好。我们刚刚下了一个货柜的订单,而且离圣诞节也不远了。如果你没意见的话,我会在二月份再和你联系!祝好
应对话术:
Dear Pablo,
The sales lady brings you the warmest wishes.
Understand very well that everyone is very busy at this critical moment. Makayla have several VIP clients who placed orders at the end of November and told me Makayla not to disturb me in December. I want to prepare well for Christmas and summarize the work at the end of the year. So fully understand your situation very well.
It's completely okay. You spend all your time busy with your own affairs. When the spring flowers bloom in February, we can happily discuss this matter~
Wishing you a Merry Christmas in advance
Sincere wishes, Makayla
亲爱的Pablo,Lady Makayla向你送上最热情的祝福。
非常理解此刻大家都非常忙碌。Makayla有几位重要客户在十一月底下订单,并告诉我不要在十二月打扰他们。我想要好好准备圣诞节,并总结年底的工作,所以非常了解你现在的情况。
完全没问题,你尽管忙着处理自己的事务吧,等到二月春花盛开时,我们可以愉快地讨论这个问题~
提前祝你圣诞快乐!诚挚的祝愿
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03针对客户临时变卦不要样品的情况
针对这个情况,看我如何PUA客户,让样品单顺利达成!!!
Makayla:
Dear Grant,
Makayla, here, send the warmest wishes
Dear, just now Makayla called you but couldn't connect. Guess you should be very busy, so I'm writing you.
Yesterday, I received your email. The first email mentioned the need for nitrile glove samples, and the second email also stated error please ignore this email. So Makayla guesses that you must have some questions and worries, so she would like to call you to see whether further assist you. Dear look forward to your direct communication with Makayla and your trust in me.
Price is definitely a very important factor, dear. There is no doubt about it, and secondly, quality is also crucial. Therefore, Makayla is thinking that if you can personally see and test Makayla's samples, and only you are satisfied, we can further discuss the price. The price can be negotiated on the premise that you are satisfied with the quality. How do you think dear?
Looking forward to hearing your thoughts directly with Makayla, dear
The most beautiful picture for the most beautiful person
亲爱的Grant,这里是Makayla,送上最温暖的祝福亲,刚才Makayla给你打了电话,但没能接通。猜想你肯定很忙,所以我写信给你了。昨天收到了你的邮件。第一封邮件提到需要丁腈手套样品,第二封邮件又说出现错误,请忽略此邮件。所以Makayla猜想你肯定有一些疑问和担忧,所以想打电话给你,看是否需要进一步帮助。期待亲直接与Makayla沟通,信任我。
价格肯定是一个非常重要的因素,亲。这毫无疑问,其次,质量也至关重要。
因此,Makayla在想,如果你能亲自看到和测试Makayla的样品,只有你满意了,我们才能进一步讨论价格。价格可以在你满意质量的前提下进行协商。你觉得如何,亲?期待听到你对Makayla的想法,亲。给最美丽的人送上最美丽的图片+下面放上你拍的图片(好看的各种图)
以上便是外贸人高情商回复邮件怎么写的介绍,希望能帮到广大外贸人。