做外贸如何回复客户
做外贸回复客户的话术要根据情景来,一般有这些情景:情境1:客户说在考虑考虑;情境2:客户对产品质量提出担忧;情境3:客户觉得报价太高;情境4:客户已经有供应商。接下来小编就来给大家介绍一下。
做外贸如何回复客户

情境1:客户说在考虑考虑:
l fully understand your concerns. When choosing a product,you really need to consider it carefully like you do. l believethat you also like this product, otherwise you wouldn't havetaken the time to consider it, right?
我理解您的担忧。在选择产品时,确实需要像您这样仔细考虑。我相信您也很喜欢这款产品,否则您也不会花时间去考虑它,对吗?
Let me understand which aspect you are concerned about? I have been working in this industry for XX years, and l believe lcan provide you with more professional advice. l can also helpyou save time and solve problems, right?
让我了解一下您关心的是哪一方面?我在这个行业工作了XX年,我相信我能为您提供更专业的建议。还可以帮您节省时间,解决问题,对吗?
情境2:客户对产品质量提出担忧:
“Yes, lunderstand your concerns. Before we cooperate, nomatter how much l emphasize the excellence of the Quality ofthe product, its authenticity needs to be verified by you.Next,you can experience it yourself for a while, after all, seeing isbelieving, and feeling it is the most real.
是的,我理解您的担忧。在我们合作之前,无论我如何强调产品质量的卓越性,其真实性都需要您来验证。接下来,您可以亲自体验一下,毕竟眼见为实,感觉才是蕞真实的。
We invite you to personally experience our Quality, ratherthan just taking our word for it. Seeingis believing.
我们邀请您亲身体验我们的质量,而不仅仅是听我们的一面之词。眼见为实。
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情境3:客户觉得报价太高:
l think you also want to find a good and stable supplier for long term, you can make a try order to compare everything details. You will know who is the right choice.
我想您也希望找到一个长期稳定的好供应商,您可以试着订,比较一下所有细节。您就会知道谁是正确的选择。
We understand your concern about pricing, but please trustthat our Quotation matches the value of our products. With a focus on Quality control and after-sales service, we aim to beyour reliable and stable long-term partner.
我们理解您对價格的担忧,但请相信我们的报價与我们产品的价值相符。我们注重质量控制和售后服务,旨在成为您可靠、稳定的长期合作伙伴。
情境4:客户已经有供应商:
l know your current have a good supplier for xxx, we are alsogood in china, you can regard us as a plan-B supplier, and now ... (situation not stable), if you have problem with yourcurrent suppliers, you can try to consider us.
我知道你们现在有一个很好的 xxx供应商,我们在中国也很好,你们可以把我们作为 B计划供应商,现在.(清况不稳定),如果你们目前的供应商有问题,可以考虑我们。
Now with economic globalization, a multi-channel supplychain can make your comPany more competitive in the XXX(具体) market for xxx products. 在经济全球化的今天,多渠道供应链可使责公司的xxx产品在XX市場上更具竞争力。
以上便是做外贸如何回复客户的介绍,希望能帮到广大外贸人。